GDPR

At The Noor Thermal, we place great importance on protecting the privacy of your personal data. In accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK"), we have prepared this information text to explain for which purposes we collect your personal data, how we process it, and what your rights are.

COLLECTION AND PROCESSING PURPOSES OF PERSONAL DATA

We collect certain personal information in order to provide our services in the best possible way. These include:

• Identity Information: Name, surname, date of birth, etc.

• Contact Information: Phone number, e-mail address, postal address, etc.

• Payment and Financial Information: Card details required for reservation transactions (processed only through secure payment systems).

• Website Usage Data: Data obtained through cookies and analytics tools.

This data is processed for the following purposes:

• Carrying out reservation and accommodation transactions

• Collecting feedback to improve customer satisfaction

• Sending campaign and promotion announcements (optional)

• Fulfilling legal obligations

PROTECTION OF PERSONAL DATA

Your personal data is stored for the duration required for the purpose of processing, after which it is securely deleted, destroyed, or anonymized. Necessary technical and administrative security measures are taken to protect the confidentiality of your data. At The Noor Thermal, we continuously update and improve our security systems to prevent risks such as unauthorized access, data loss, misuse, or unlawful processing.

RIGHTS OF DATA SUBJECTS

Within the scope of KVKK, you have various rights regarding your personal data. These include the right to learn whether your data is being processed, to inquire about the purpose of processing, to request the correction of incomplete or inaccurate data, and to request the deletion or destruction of your data when necessary. You may also request information about the sharing of your data with third parties or object to its processing. You can contact us to exercise these rights.

COOKIE POLICY

Our website uses cookies to improve user experience and enhance service quality. Cookies collect information about the pages you visit, ensuring that our website functions more efficiently and helping us provide you with more personalized content. For detailed information about our cookie policy, you can visit the relevant page.

CONTACT INFORMATION

For any questions, suggestions, or requests regarding your personal data, you may contact us. To exercise your rights under KVKK and to obtain more information about our data processing procedures, you can use The Noor Thermal’s official communication channels. Your privacy is important to us, and we will continue to take all necessary measures to protect your personal data.